Why Does This Job Have a Pending Status?

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If a job has a Pending status with timesheets, the week has not been closed.

After jobs have been invoiced, time records are correct, and the steps outlined in the Payroll Workflow have been completed, the final step is to close the week. This will finalize your payroll and update all jobs in this payroll period to a Closed status.

Be sure that everyone has been clocked out of jobs before closing the week, or techs will no longer be able to clock in/out of those jobs, and time entries won't be able to be edited.

To close the week, navigate to Company > Invoicing & Payroll > Payroll Summary and select the date range for the week you want to close. Once loaded, you can click Close Payroll.



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