Welcome to the MaidCentral Knowledge Base

Effective team management and communication is at the heart of any successful housekeeping service. You have to be able to see who is working where and if they’re being productive enough to yield the desired results. You also need to make booking, adjusting, and rescheduling service visits as easy as possible for your clientele. Finally, you need to minimize the amount of work hours spent doing back office work such as calculating wages, measuring customer satisfaction levels, preparing accounting records, and more. Hands down the best way to do all this in the 21st century is by using specialized residential cleaning business managementand scheduling software such as MaidCentral. By taking care of your daily tasks through a single unified online platform, you can greatly streamline your processes and open up new avenues for your company’s growth.

The MaidCentral residential cleaning company software is designed to help business owners in the cleaning industry streamline management processes for staff and clients, enable easy batch billing and invoicing, provide simple ways to measure customer satisfaction and improve service, automate their sales and follow-up marketing, and perform a variety of other tasks that are necessary to keep a maid service operating smoothly and efficiently. In other words, it’s a comprehensive digital toolkit that contains all the functionalities you need to start, coordinate, and promote a cleaning business in a convenient and efficient manner. It also serves as a platform your clients can use to manage their bookings, and where your staff can communicate with each other without the need for third party chat apps and other impractical solutions.

Online maid service scheduling has become the accepted standard during the past few years due to its reliability, ease of use, and widespread access to internet-enabled computers and smartphones. If your company doesn’t keep up with the times by adapting to the way your clients prefer to do business, it won’t be able to grow.

Only one! MaidCentral provides a full-service cleaning business scheduling andmanagement software that gives you fine control over every aspect of your company, while also establishing a versatile and user-friendly platform that enables your clients to request quotes, book appointments, and process payments. You can even drive sales by automating the follow-up process through emails, text messages, and reminders for your sales staff.

Your and your staff’s time is too valuable to be spent learning many different environments and spreading your workflow across multiple apps. Your go-to software for cleaning companies should contain everything you need to run a successful business in a single intuitive package. It should also contain all the features your clients need to easily schedule, adjust, rate, and pay for their service visits from the comfort of their homes or while on the go. The MaidCentral app does all of the above and more. Our software has been built from the ground up using technologies to give you and your customers a smooth experience from start to finish.