Reopening payroll is a significant action that should be avoided unless absolutely necessary . It is important to emphasize that payroll reopening deletes the existing payroll history for that payroll period.
The priority should always be to ensure accuracy before the payroll is closed . However, there may be rare instances where reopening payroll becomes unavoidable due to errors that cannot be corrected any other way.
Here's our Payroll Workflow guide that outlines best practices for a smooth and accurate payroll process.
Please note:
Payroll can only be reopened by a Group Administrator
Reopening payroll will remove that time frame from several reports. If you close the week again, the data for those reports will be recalculated, which could result in inaccurate data based on changes that were made when reopening payroll.
Changing job times and data can impact reporting when payroll is reopened and then closed.
Modifying job rates after the job has been invoiced will not update the invoice. Here's how to edit an invoice.
Changing Day Clocks and Time Sheets can impact payroll calculations after an employee has been paid, resulting in inaccurate data.
Reopening payroll reverts any changes to PTO or Sick hours for that period.
To reopen payroll:
1. Go to the Company tab > Invoicing & Payroll > All Invoicing & Payroll Reports
2. In the Payroll History , find the payroll period you need to reopen, and click Reopen Payroll . You will need to wait a few seconds until you no longer see that payroll period in the Payroll History.
