The QuickBooks API is down as of September 1st, 2026. This is causing the Invoicing and Jobs Records, Customer Profiles, and other pages to not load.
This is impacting all partners. You will see a “We are unable to connect to QuickBooks” message on the Invoicing and Jobs Records, and your QuickBooks settings under Company > Settings > General > Integrations.
You may see a Cloudflare error appear after waiting for certain pages to load. These pages utilize the QuickBooks API and will not load during this issue, such as the Customer Profile.
This issue is on the QuickBooks side, and the QuickBooks team is working on it. You can monitor the status here.