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QuickBooks Integration Issues: Invoices Missing? Follow These Steps

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If you have your QBO connected but invoices are not showing up in QuickBooks, it is possible that while the integration is turned on under Company > Settings > General > Integrations, you do not have each specific client connected.

You will need to click on each green QB Connect button (seen below) and link to the existing customer in QBO. If it’s a new customer not in QBO, you'll need to specify to create a new client.  You will only have to do this once for each customer.

A customer who does not have QBO connected will show that QBO is not connected from their Customer Profile, as seen below.

They will also show a green connect button on the Invoicing and Job Records, as seen below