How to View My Support Ticket Status or History

Submitting a ticket is a great way to get help on an issue. You can check the status of your ticket along with tickets from your organization.

To view your requests:

• Navigate to support.maidcentral.com
• In the top right choose Sign In
• Choose your name in the top right and select Requests from the dropdown

You will be able to see 3 categories of tickets:

• My Requests: You can view your requests and their statuses
• Requests I'm CC'd on: You can view requests that you are CC'd on and their statuses
• Organization Requests: If you are part of an organization within the MC Support System, you will see all tickets associated with that organization
  • If you are not seeing your organization's tickets, please ask MaidCentral Support to add you to your organization. 

Please Note: If you do not know your password, please choose 'Reset Password' from the Sign In pop-up.