Employee Account: Lock and Unlock

Employees account can get locked for many reasons, this article will outline how to unlock their account and get them back into MaidCentral!

Locked:

An employees account can become automatically locked for many reasons, Too many failed passwords, and entering a "termination date" are the 2 main reasons the system will lock an account

MaidCentral gives you the ability to manually lock accounts as well! Yo ucan do this from inside an employee profile, found under the Employee Tab > Search Employees

• Once inside the Employee Profile Under the "User Account" Tab, clicking on the Red "Lock Account " button will lock the employees account making it unable to be accessed.

• An Employee's account when locked will produce the bellow message when attempting to log in

Unlocking:

Fixing this is easy, and doable by any office staff! This can be corrected under the Employee Profile Found under the Employee Tab> Search Employee's 

• Once inside the Employee Profile Under the "User Account" Tab, clicking on the Green "Unlock Account" button will unlock the employees account.