Scheduling - When adding or hiring a new employee to your company, you can follow the below steps to create an employee and setup their MaidCentral Account
You can create a New Employee profile and account through the Employee Tab > Create Employees, and fill out the information on the page seen below
Or, Follow along as we demonstrate how to create an employee in the video below!
Creating an Employee Account
MaidCentral allows your to create an account for your employees, so they can clock in/out, check their schedule, look at homes, check payroll information and much more!
After an employee is created, inside their employee profile, Under the "User Account" Tab you can add an email and select a User Role (User role will decide how they view, and how much access they have to MaidCentral).
After entering an email and selecting a user roll, hitting create account will send the user an email to activate their account
The email that is sent can be changed, managed, or viewed from the Company > Templates >"Employee Account Create Template
Once the Employee receives the email, activates the account and sets a password they are ready to use MaidCentral!
FAQ
The Welcome email was not sent to the employee. What should I do?
The Welcome email cannot be resent after an account is created. Check if an Employee Account was created by going to the User Account tab. If you do see an email address saved, you can click Reset Password. They can set a password and gain access to their account.
If you don’t see an email address, the account hasn’t been created yet. You can enter the employee’s email address in the User Account tab and click Create Account. Make sure that there are no typos, and the email address is valid.
The email address is in use.
If you are trying to create an Employee Account but receive a message that the email address is in use, this means that the email address is currently being used for another Employee Account or Customer Portal. You can either use an alternative email address or contact our support team to have the email address freed.