How To Turn on and Manage Scorecard Emails, Tips, and Templates

Scorecards - 
MaidCentral gives you the ability to survey your customers after each cleaning using our Scorecard email feedback system.

 

Scorecards are a great way to get customer feedback, gauge employee feedback/reviews , and even allow customers to tip technicians after jobs are completed!

 

To enable Scorecards , Navigate under your Company Tab > General > General Tab > Scorecard Settings > Send Scorecards

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You can personalize your Scorecard Email's and text from the Company Tab > Templates

 

Another Feature of Scorecards are tips! You can easily Add tips to all scorecards for customers whos  billing terms are set to credit card

 

Or,

 

Follow along to see where to activate that feature and how to also receive feedback emails, and activate an additional feature to receive tips via scorecard emails after jobs are invoiced.



 

 

 

 

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