Troublshooting -
The steps below will guide you through how to move the invoice to the proper customer using QBO.
- In your QBO account, go to the Sales menu.
- Choose the Invoices tab.
- Select the transaction you want to transfer and click the Edit invoice button.
- Under the Customer dropdown menu, change the name to which you want to transfer the invoice.
- Lastly, click Save.
Once done, you can send this to your client. Otherwise, if they want a paper invoice, you can print a copy of the transaction. For detailed steps about this, please see this additional QBO support reference.
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