Highlights
Schedule Changes Updates
Customized reasons can be added for schedule changes! This is especially helpful for more detailed reporting of Cancelled Services. Click here to learn more!
Scorecard Update
Scorecards can now be automatically resent if a customer does not respond to the scorecard! Save admin time from manually resending scorecards. Click here to learn more about this feature!
Hide or show the Technician's first name and last initial on Scorecards shown in the Technician Dashboard by enabling or disabling the Tech Dashboard: Scorecards feature under Company > General > Features.
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New Features
Lead Updates
Lead Details will have a "Created" label showing how a lead was entered into the system. Know exactly where your lead came from to monitor marketing efforts! For more information about each label, click here!
Zapier Updates
Zapier Trigger Subscriptions can now be viewed on the Company > Campaigns page.
This is a convenient way to view what Zaps and Events were triggered without leaving your MaidCentral account!
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Fixes
Deleting a customer was not removing a sale from the Sales KPI
Unable to edit Event timesheets after payroll was reopened
Invoice notification was sent to the most recently added email when a reminder was created for multiple contacts
Events added Paid Allowed Hours when the Pay Type is Hourly. Now only Allowed Hours Events will have the hours saved to the Additional Pay.
Master Schedule was not accounting for Recurring Rate Mods
On the Master Schedule, Job Hours are divided by the number of default assigned teams
FAQ
What updates have been made regarding schedule changes?
Customized reasons can now be added for schedule changes, which is helpful for detailed reporting of Cancelled Services.
How can scorecards be managed more efficiently?
Scorecards can now be automatically resent if a customer does not respond, saving admin time from manual resending.
Can I control the visibility of technician names on scorecards?
Yes, you can hide or show the technician's first name and last initial on scorecards by enabling or disabling the Tech Dashboard: Scorecards feature.
What new feature has been added for lead details?
Lead Details will now have a 'Created' label indicating how a lead was entered into the system, helping to monitor marketing efforts.
Where can I view Zapier Trigger Subscriptions?
Zapier Trigger Subscriptions can now be viewed on the Company > Campaigns page within your MaidCentral account.
Has there been a fix related to deleting customers?
Yes, a fix has been implemented to ensure that deleting a customer removes their sales from the Sales KPI.
Is it possible to edit Event timesheets after payroll is reopened?
Yes, previously, there was an issue where editing Event timesheets was not possible after payroll was reopened, but that has been corrected.
What changes were made to the Master Schedule regarding recurring rates?
The Master Schedule was updated to account for Recurring Rate Mods.
Are job hours on the Master Schedule calculated differently now?
Yes, job hours on the Master Schedule are now divided by the number of default assigned teams.