Customer Report -- Customer Scorecard Stats

MaidCentral's Customer Scorecard Stats Report allows you to track scorecard responses, how long it has been since a scorecard review has been responded to!

This report is found under the  Reports > All Reports > Customer Scorecard Stats.

This Report can be exported to Excel. by clicking the "Excel" button at the top right of the report

Column breakdown for this report:

• Last Name
• First Name
• Last Cleaning
• Next Cleaning
• Last scorecard Sent
• Last Response
• Days since last scorecard response.

Use the data from this report, such as Days since the Last Response and Next Cleaning, to encourage your customers/clients to fill out their Scorecard Emails.