MaidCentral's Customer Scorecard Stats Report allows you to track scorecard responses, how long it has been since a scorecard review has been responded to!
This report is found under the Reports > All Reports > Customer Scorecard Stats.
This Report can be exported to Excel. by clicking the "Excel" button at the top right of the report
Column breakdown for this report:
- Last Name
- First Name
- Last Cleaning
- Next Cleaning
- Last scorecard Sent
- Last Response
- Days since last scorecard response.
Use the data from this report, such as Days since the Last Response and Next Cleaning, to encourage your customers/clients to fill out their Scorecard Emails.