Two-Factor Authentication

Securing your account is a key element of protecting your data. There are several methods and components to security, such as using strong and unique passwords and being aware of suspicious activity. Two-factor authentication is one of these components. In this guide, we’ll cover how to enable it for an account.

1. What It Is

Two-factor Authentication, or 2FA,  is a security method that requires two forms of identification to log in and access an account. In MaidCentral, this code will be sent to you via text or email.

2. Why It Matters

2FA is a simple way to protect your account. Each time you log in, a code will be sent to your email or phone, verifying that you are the authorized user of the account. If it isn’t you, you will receive a code when someone attempts to access your account. You can then take the appropriate steps to secure your account, such as resetting your password.

3. How To Do It

1. Go to the Employee Profile > User Account

2. Check the box to enable Two Factor Authentication (2FA)

3. Enter a phone number to receive texted codes

4. Once set up, you can choose to receive your code through email or text the next time you log into your account

5. After you enter your code, you can check Remember this browser to prevent a code from being sent out to your current browser for 30 days.

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