Many employees decide to return or companies bring back a previously terminated employee. The article below will outline the steps needed to reactivate an old employee.
Step 1
In order to rehire a previously existing employee, you will need to pull up the employee profile and remove the "Termination Date."
The list of terminated/Inactive employees can be found under the Employees Tab > Search Employees. As seen below, you will need to show the advanced filter, and check "Show Terminated"
Once inside the employee profile, the termination date can be found under the Information tab.
Step 2
After removing the termination date, you will need to set up the employee default availability, Position, and Team
First you will want to set the Default Team and Position, this can be found at the top of the "Availability Tab"
Step 3
The final step is to mark them as scheduled so they appear on the schedule
Under the Employee Profile > Tags & Skills tab, make sure "Scheduled" is checked for technicians
