If a technician worked in the field, and then came back to the office and did work, the pay will be added to their Office Hours column as long as you have Travel Time pay listed for the employee under Pay & Tax info, Service Set Type Pay Structure. This only works if you pay travel time, (Drive & Office hours)
EXAMPLE #1. I clock in at 8 AM for the day. I cleaned and checked in/out of jobs for a total of 4 hours. I had a drive time of 30 minutes and then I came back to the office and worked for 2 hours. I clocked out for the day. The employee would show 4 Paid Job Hours and 2.5 Office Hours (Drive and Office Hours using my rate at the Travel section)
PLEASE NOTE -- This only works if you pay Travel Pay. If you do not pay Travel Time to technicians, you would need to create a job for them to check in and out of when working in the office. This time in the office then would appear as Total Job Hours.
EXAMPLE #2 -- I clock in for the day and I am only going to be working in the office today. I will not be checking in and out of any jobs. In order for me to get paid correctly for a full day in the office, I must have an hourly pay rate listed.
EXAMPLE #3 -- clock in for the day and I am only going to be working in the office today. I will not be checking in and out of any jobs. In order for the technician to get paid for the office day, add as Additional Pay for the day they worked in the office.