New leads can come into MaidCentral from an online lead capture form, the online booking tool, the lead can leave a voicemail at your office, send an email to your sales team, find you on social media, and many many other ways determined by how your professional cleaning company markets your services.
Once you've been provided with their contact information, you'll want to walk them through the sales process from New Lead, Needs Contacted, Needs Followed Up or via open tickets and Quote Notes. This video depicts a couple different leads going from New Lead to Contacted. And Contacted to Quoted. Booking a lead from start to finish will be available in a stand alone video.