How Tos -
There are a lot of different reasons why a team might accidentally check in or check in and out of a job they actually didn't clean or gain access to the home.
To fix this inside of MaidCentral, follow these steps:
- Company > Invoicing & Payroll > Invoicing & Job Records.
- Enter the date, click update.
- Find the job.
- Delete the employee(s).
- PLEASE NOTE!!! If the team made it as far as also checking out, please note that once the team checked out of the job, it will generate for the Scorecard email to be sent to the customer, if the customer is set up to receive Scorecard Emails/Text.
- ALSO, if after you removed the employees from the job, you need to Skip or Move the job, return to the Job Schedule and select the appropriate Scheduling Change Option for the Job.