How do you manage tips for your cleaning staff or technicians within MaidCentral?
This video walks you through the various ways to receive tips from the customer, enter tips from customers, and manage them from your Invoicing and Job Records Report. As well as from the Quickbooks invoice tab if gratuity arrives after creating invoices.
All of these will work before payroll is closed. Once payroll is closed, the access to add a tip to a closed job will not be available through MaidCentral.
If a tip is left after an invoice is created, you will need to Record the tip in QBO. (All Invoices are created in QBO) and process the amount of the tip directly in your credit card processor in order to collect those additional funds from the customer, Finally, to ensure your technicians are paid for those tips earned, you'll add the additional pay items in MC to the technician(s) who worked the job. Company > Invoicing & Payroll > All Reports > Additional Pay.
PLEASE NOTE -- If a customer is set up with the Batch Invoice Billing Terms and ALSO has a Recurring Tip set up, you will have to manually add the Tips as Additional Pay for each date/job that was part of that Batch of Invoices.