MaidCentral currently does not have any videos or documentations on how to update the Scorecard email template. This activity is not supported by the MaidCentral team.
Other MaidCentral users that have made changes to their email template, did that on their own, and more than likely have a good understanding of HTML code and how to change email template coding. Remember, a great place to communicate with other MaidCentral partners, is to visit the private Facebook group, our Hangout Hub.
Once the design and development team is able to make advancements with the way scorecards work, we'll film instructional videos. Currently scorecard updates is on the feature request list.