MaidCentral allows you to set up and manage, a notification for invoicing, whether to send invoices or notify your customers when their card has declined, MaidCentral allows you to automate this process
Invoice Notification:
The New invoice notification can be added under a customer's profile through the Contacts & notifications tab.
1. Click "Contacts & Notifications"
2. Click "Create Notification"
3. After setting the Medium (Email or Text) - The Adress in which the system should send, and the "Invoice and Payment" you can Click "Create Notification"
This notification will automatically send an copy of the invoice to the customer upon creation!
Card Decline:
When a customer card is declined, Maid Central Will produce an error on the I&J Stating that the transaction was declined
ALL Failed Payment notifications will need to be sent manually
You will be able to send them a "Card Failure" email or text directly from the I&J as seen below
Templates :
The automated message that is sent upon a decline, can be edited and managed under the Company tab > Templates
There are 2 templates, one to manage the text that can be sent, and one for the Email!
