---
title: "Will I be notified when a customer adds a CC or changes notifications?"
slug: "will-i-be-notified-when-a-customer-adds-a-cc-or-changes-notifications"
updated: 2025-01-24T17:14:37Z
published: 2025-01-24T17:14:37Z
canonical: "support.maidcentral.com/will-i-be-notified-when-a-customer-adds-a-cc-or-changes-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Will I be notified when a customer adds a CC or changes notifications?

## **MaidCentral Gives you the ability to control whether you receive notifications about customer portal updates!**

Under Company General Features, you can activate the feature "Customer: Portal Changes Create Open Tickets."

Seen Below is the feature that enables ticket notifications for when customers create or update data within their portal!

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/customer-portal-faq--will-i-be-notified-when-a-customer-adds-a-cc-or-changes-notifications-image-07a4lvjs.png?sv=2026-02-06&spr=https&st=2026-10-30T09%3A54%3A27Z&se=2026-10-30T10%3A54%3A27Z&sr=c&sp=r&sig=TYTXhorVBdh6uytz%2Bqn%2FQ%2FmXBHI3fR0fqxf3dlxF7ek%3D)

With this feature enabled, a ticket will be created on your Dashboard when customers create or update data within the portal. This includes changing their phone number, adding a credit card, or updating their email address, among other things.

Seen below is a ticket for a CC update, and a Notification Change!

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/customer-portal-faq--will-i-be-notified-when-a-customer-adds-a-cc-or-changes-notifications-image-1puwkjzh.png?sv=2026-02-06&spr=https&st=2026-10-30T09%3A54%3A27Z&se=2026-10-30T10%3A54%3A27Z&sr=c&sp=r&sig=TYTXhorVBdh6uytz%2Bqn%2FQ%2FmXBHI3fR0fqxf3dlxF7ek%3D)