---
title: "Why is my customer getting an Internal Server Error when trying to pay their invoice in the MC Customer Portal?"
slug: "why-is-my-customer-getting-an-internal-server-error-when-trying-to-pay-their-invoice-in-the-mc-customer-portal"
updated: 2025-01-24T22:57:30Z
published: 2025-01-24T22:57:30Z
canonical: "support.maidcentral.com/why-is-my-customer-getting-an-internal-server-error-when-trying-to-pay-their-invoice-in-the-mc-customer-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is my customer getting an Internal Server Error when trying to pay their invoice in the MC Customer Portal?

## **A customer will get an Internal Server Error message when trying to pay an invoice via their MaidCentral customer portal when they do not have a credit card on file.**