--- title: "When Does a Scorecard Send?" slug: "when-does-a-scorecard-send" updated: 2025-01-23T18:49:39Z published: 2025-01-23T18:49:39Z canonical: "support.maidcentral.com/when-does-a-scorecard-send" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt > Use this file to discover all available pages before exploring further. # When Does a Scorecard Send? ## **Scorecards -** A scorecard will only be sent after the final employee/technician checks out of a job. If an employee was still clocked in when a time record was added by the office user a scorecard will not be sent. A scorecard email will then be sent to the customer's who are designated to receive Scorecards within a minute or two after the last technician checks out of the job.