This article walks you through the Job Information page that you can view as a cleaning technician for any of the jobs you have scheduled for today.
PLEASE NOTE -- There are multiple fields, that may or may not be visible based on the Features, and Settings of your specific company.
Viewing Job Information
Technician:
Once signed into your Technician Portal you will see any jobs you have for the day on your main Dashboard
Once you click on any of the jobs (blue star), you will be brought into the job level, which displays all the information you may need. There are multiple fields, that may or may not be visible based on the Features, and Settings of your specific company.
Understanding the Different levels of information
When it comes to organizing information related to jobs and homes, it is important to understand the different tiers of information available to you. These tiers provide distinct sets of instructions and details based on the specific context of each job and home. By familiarizing yourself with these tiers, you can efficiently navigate through the information provided and ensure a smooth workflow. Let's explore each tier in detail:
Home Information: This tier encompasses instructions and details that are applicable to a particular home and are consistently relevant each time you visit that home for any job. These instructions serve as a general guide and can include important information such as access codes, specific entry points, safety precautions, or any other pertinent details specific to that home. Reviewing this information every time you visit the listed home to ensure compliance with any specific requirements or considerations is crucial.
Service Set Information: Within the service set tier, you will find instructions tailored to a specific service set associated with a particular home. A service set refers to a collection of services that are commonly grouped together for a particular job or home. The instructions provided in this tier are relevant every time you visit that specific home to perform the designated service set. These instructions may include specific procedures, equipment requirements, or any other details that are unique to the service set being performed. By adhering to these instructions, you can ensure consistency and quality in service delivery.
Job Instructions: The job instructions tier consists of instructions specific to the current day's job at a particular home. These instructions are time-sensitive and only applicable to the job scheduled on that day. They may include specific tasks to be completed, client preferences, or any other details pertinent to the job at hand. It is essential to thoroughly review and follow these instructions to ensure the accurate and timely completion of the assigned tasks.