Scope Groups Overview

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This guide goes over the settings and functions of a Scope Group.

You can access your Scope Group by going to Company > Other > Quoting and Scopes > Scopes of Work tab > and clicking the Scope Group, which will be in bold.

Scope groups allow you to organize labor units inside of MaidCentral and have unique labor pools for online and office quoting. For instance, if you have commercial and residential employees who work different shifts, you can separate out these labor pools.

  • MaidCentral has advanced Revenue Production Planning tools that allow you to know exactly how much labor you can sell, and now you can divide that up into smaller groups so that your sales team and operations team are always on the same page.

    • You can sell to the exact labor hours you have available, or create revenue goals. Check out our How to Setup, Adjust, and Manage Your Online and Internal Availability Calendar guide for more information about this tool.

    • If you are using labor hours, MaidCentral uses the exact hours you have based on your employee availability, days off, etc... and allows you to adjust that availability for unexcused absences, drive, and office time.

  • You can add online booking help text at the Scope Group level > General Settings > Marketing Text to help customers who are booking your service better understand the process. This help text is fully HTML-friendly and allows you to even embed images or videos. This will

  • Terms of service are created at the Scope Group Level > General Settings  > Agreement Terms. Your customers need to affirm your terms of service for online booking, and they are sent to your customers during an office quote for them to affirm before service. Check out our Agreement Terms & Example Terms guide for more information.