---
title: "Sales KPI vs Stats By Week Customer Count"
slug: "sales-kpi-vs-stats-by-week-customer-count"
tags: ["Customer Count"]
updated: 2025-01-22T18:33:13Z
published: 2025-01-22T18:33:13Z
canonical: "support.maidcentral.com/sales-kpi-vs-stats-by-week-customer-count"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales KPI vs Stats By Week Customer Count

## **When comparing these reports you may expect them to be the exact same but these reports aren't going to match. Sales KPIs is counting Service Sets. Stats by Week is counting Customers.**

**Sales KPIs** Sales - Recurring (No Quote): Does not count customers who have had service in the last 6 months. This data is being calculated based on when the jobs are Scheduled (Job Date Created) which isn't as accurate as if they were using the quoting tool. Loss - Recurring: Count lost customers based on Cancelled Service Contact Ticket. If a customer was sold and lost multiple times they would be counted multiple times. **Stats by Week** Customer Count: Counting **Customers** with 6+ future pending jobs.