---
title: "Removing Notifications - Scorecard, 1/2/3 day reminder, invoice, On the Way"
slug: "removing-notifications-scorecard-123-day-reminder-invoice-otw"
tags: ["Notifications"]
updated: 2025-01-22T20:01:36Z
published: 2025-01-22T20:01:36Z
canonical: "support.maidcentral.com/removing-notifications-scorecard-123-day-reminder-invoice-otw"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Removing Notifications - Scorecard, 1/2/3 day reminder, invoice, On the Way

## **MaidCentral allows you to customize each customer's notifications so each can receive exactly the notifications they want!**

Often customers decide they no longer would like to receive Scorecard emails, On the Way messages, invoice notifications, etc. MaidCentral allows you to remove any notification from a customer's account and the option for them to remove them through their customer portal!

**Office:**

As office staff, you can easily remove notifications by searching for the customer, and opening their customer profile

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-ctxicghj.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)

Once inside the customer profile, you can click the Red Trash Can Icon to delete any notification

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-90z4ba2b.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)

**Customer Portal:**

Customers can remove and adjust notifications themselves through their Customer Portal!

Once logged into the Customer Portal, On the right side there is a "Notification Preferences" tab

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-myqw2zas.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)

Customers can add a notification by clicking the "New Notification" button at the top right and answer which type, which email/phone, and which notification they would like!

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-ur30wo3s.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-qoijkxqk.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-diieghsv.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)

Customers Can delete notifications by clicking on any notification in the tab seen above, and the portal will redirect to a page where they can delete the notification they want!

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-hmqnyt9r.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)> ![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/removing-notifications---scorecard-123-day-reminder-invoice-otw-image-6kxkczat.png?sv=2026-02-06&spr=https&st=2026-11-13T05%3A02%3A53Z&se=2026-11-13T06%3A02%3A53Z&sr=c&sp=r&sig=NMmu24JzbtxffW8n%2FhfHgUzjHuj2SG6TrUs117NP3z8%3D)

or follow along in this video!

[Embedded content](https://www.youtube.com/embed/0vcAtbefQCY)