---
title: "Report | Rates"
slug: "rates-report"
description: "Streamline your rate increase and adjustment process with MaidCentral's automation tools to efficiently manage customer billing and service fees."
updated: 2025-01-23T22:45:21Z
published: 2025-01-23T22:45:21Z
canonical: "support.maidcentral.com/rates-report"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Report | Rates

## **Rate Increase and Adjustment Automations.**

#### **Are you looking for a fast way to increase customer's bill rates by 5% each year? Or maybe you signed up a new customer and realize their rate is just too low, and you need to do a rate adjustment. Run the controls, select the customer's of your choice, and email them a copy of your rate increase or rate adjustment email template.**

Use the MaidCentral Rate Increase control and/or rate adjustment control. NOTE -- Must be closing payroll/closing jobs in order for this report to populate.

**Rate Increase Questions:**

- What percentage would you like to increase each service set base fee by? -- (The percentage to increase the New Rate)
- What start date will be used to filter closed jobs? -- (Include closed jobs starting on this date for Avg. Actual Hours and Normalized Avg. Actual Hours calculations)
- Show service sets that haven't had a rate increase in how many months? -- (Only include service sets that haven't had a rate change in at least this many months)
- When will the new rate take effect? -- (The default date that will be used for the New Change Date)
- Do you want to update the Job Allowed Hours? -- (Update New Allowed Hours based on Normalized Avg. Actual Hours)

**Rate Adjustment Questions:**

- What is the minimum variance between Allowed Hours and Avg. Actual Hours you would like to include? -- (Example: A variance of .5 denotes 30 minutes and would include service sets that are taking 30 minutes longer than the allowed hours)
- What is your Target Hourly Rate? -- (The New Rate will be calculated using Target Hourly Rate x Normalized Avg. Actual Hours)
- What start date will be used to filter closed jobs? -- (Include closed jobs starting on this date for Avg. Actual Hours and Normalized Avg. Actual Hours calculations)
- Show service sets that haven't had a rate increase in how many months? -- (Only include service sets that haven't had a rate change in at least this many months)
- When will the new rate take effect? -- (The default date that will be used for the New Change Date)
- Do you want to update the Job Allowed Hours? -- (Update New Allowed Hours based on Normalized Avg. Actual Hours)
- Filter by the following: Include First Time In Jobs, Include Redo Jobs, Include Trainee Jobs, Include Time Rate Mod Jobs, Service Set Types, Frequency, Home Zones, Scorecard Scores. Summary Tab included -- Once you've completed a rate increase/adjustment, the data will be stored on the Summary Tab.

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/service-set-report----rates-image-szczsldr.png?sv=2026-02-06&spr=https&st=2026-10-31T15%3A34%3A11Z&se=2026-10-31T16%3A34%3A11Z&sr=c&sp=r&sig=EpPtLA%2FuptAnZHQ36S3IPqTeT1wiwjsb2RYytRo4N2k%3D)