---
title: "Managing Unexcused Violations"
slug: "managing-unexcused-absence-flags"
tags: ["Unexcused Violations"]
updated: 2025-05-05T14:22:10Z
published: 2025-05-05T14:22:10Z
canonical: "support.maidcentral.com/managing-unexcused-absence-flags"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Unexcused Violations

### 1. What It Is

This feature automatically flags any employee who exceeds the number of unexcused absences allowed within a six-month period, as defined in your MaidCentral settings. The flag is generated based on the configuration under:

**Company > General > Employee Schedule Settings > Allowed Unexcused in 6 Months**

This flag is a signal for review and often used to determine whether an employee should be considered for termination.

---

### 2. Why It Matters

Keeping accurate attendance records ensures consistency, accountability, and fairness in managing your workforce. These flags serve several purposes:

- **Enforces attendance policies** automatically
- **Supports performance management** with a clear metric
- **Simplifies HR decisions** by surfacing patterns of behavior
- **Improves record-keeping** for documentation of employment decisions

---

### 3. How To Do It

**To remove or resolve an unexcused absence flag, you have three options:**

#### ✅ Option 1: Update the Attendance Code

1. Go to the **Employee Profile > Attendance** tab.
2. Find the flagged day (highlighted in red).
3. Double-click on the day.
4. Change the out-code from **"Unexcused"** to **"Excused"** or another applicable code.
5. Save your changes.

> ✅ *Best if the absence was actually excused but incorrectly coded.*

---

#### ✅ Option 2: Change the Policy Threshold

1. Navigate to **Company > General > Employee Schedule Settings**.
2. Locate the setting labeled **Allowed Unexcused in 6 Months**.
3. Increase the allowed number, or set it to **0** to disable this flag entirely.

> ⚠️ *Increasing the limit applies to all employees and may reduce accountability if overused.*

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#### ✅ Option 3: Leave the Flag and Document Resolution

1. Leave the flag in place.
2. In the **Employee Profile**, add a note documenting the reason the flag is not actionable.
3. No further steps are required — the flag will fall off automatically after six months.

> 📝 *Flags are time-bound and only apply to the previous six months.*

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**Important Note:** Setting **Allowed Unexcused in 6 Months** to **0** will disable these flags entirely without affecting other settings.

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### 4. Resources

- [Technician Portal](/v1/docs/technician-portal)

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### 5. Getting Help

Need more support or want to leave feedback? Submit a support request or leave article feedback [here.](https://support.maidcentral.com/docs/ticket-deflector/how-can-we-help-you?p=r2)