---
title: "How To Turn on and Manage Scorecard Emails, Tips, and Templates"
slug: "how-to-turn-on-and-manage-scorecard-emails-tips-and-templates"
tags: ["Scorecards"]
updated: 2025-01-23T18:51:52Z
published: 2025-01-23T18:51:52Z
canonical: "support.maidcentral.com/how-to-turn-on-and-manage-scorecard-emails-tips-and-templates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Turn on and Manage Scorecard Emails, Tips, and Templates

## **Scorecards -** MaidCentral gives you the ability to survey your customers after each cleaning using our Scorecard email feedback system.

Scorecards are a great way to get customer feedback, [gauge employee feedback/reviews](/v1/docs/scorecard-scoring-system) , and even [allow customers to tip technicians after jobs are completed](/v1/docs/how-to-setup-scorecard-tips)!

To enable Scorecards , Navigate under your **Company Tab** > **General** > **General Tab > Scorecard Settings > Send Scorecards**

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-to-turn-on-and-manage-scorecard-emails-tips-and-templates-image-8o8nj1hz.png?sv=2026-02-06&spr=https&st=2026-11-10T02%3A57%3A19Z&se=2026-11-10T03%3A57%3A19Z&sr=c&sp=r&sig=jRJwcCPU7YZhQPo1VqE96KOTzLmvXGCDjEiQ6aOnhbE%3D)

You can [personalize your Scorecard Emails and text](/v1/docs/editing-scorecard-email-and-text-templates) from the Company Tab > Templates

Another Feature of Scorecards are tips! You can easily [Add tips to all scorecards](/v1/docs/how-to-setup-scorecard-tips) for customers whos ***billing terms are set to credit card***

Or,

Follow along to see where to activate that feature and how to also receive feedback emails, and activate an additional feature to [receive tips via scorecard emails](/v1/docs/how-to-setup-scorecard-tips) after jobs are invoiced.

[Embedded content](https://www.youtube.com/embed/cINACgsbIHs)