---
title: "How to Set a Job to Lockout"
slug: "how-to-set-a-job-to-lockout"
updated: 2026-09-15T15:13:40Z
published: 2026-09-15T15:13:40Z
canonical: "support.maidcentral.com/how-to-set-a-job-to-lockout"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Set a Job to Lockout

## **Scheduling -** If a technician or team of technicians is unable to gain access to a customers home, we offer a Lockout Scheduling Change feature. In a previous video we show you how you have the option to create a Lockout Fee if you want to have the ability to charge for Lockout jobs.

Even if you have the fee set up, before you mark the job as a Lockout, you can remove the fee and notate why you are not charging the customer the fee.

[Embedded content](https://www.youtube.com/embed/qFLw3t9SJiE)

The Lockout Price is controlled at the Scope of Work level. To change or enable the Lockout fee per Scope, do the following.

- Go to Company > Quoting and Scopes
- Choose Scopes of Work on the left
- Click into the desired Scope of Work and choose Rates and Fees on the left
- Change the lockout fee type and amount from that page

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-to-set-a-job-to-lockout-image-9nqkbw6w.png?sv=2026-02-06&spr=https&st=2026-10-31T15%3A34%3A51Z&se=2026-10-31T16%3A34%3A51Z&sr=c&sp=r&sig=l95UUDIRNCAcsWmsgPPl%2FdBdalGyejDu%2BNJN2cUKjCQ%3D)

Once a job has been set to a lockout, it cannot be reversed. If you plan on completing the job, you can [schedule an individual job.](/v1/docs/how-to-schedule-an-individual-job)

Lockout Fees can be removed from a job if needed. You can open the job, go to Modify Rates, click the arrows for the Lockout Fee and Job Adjustment, and hit delete. Then save the job.

## Related

- [Schedule Change Reasons](/schedule-change-reasons.md)
- [Skip Fees and Lockout Fees: Setup](/skip-fees-and-lockout-fees-setup.md)