---
title: "How to Decrease the Bill Rate for a Customer before Clicking Create Invoices"
slug: "how-to-decrease-the-bill-rate-for-a-customer-before-clicking-create-invoices"
tags: ["Bill Rate", "Invoicing", "Rate Modifications"]
updated: 2025-01-15T21:21:57Z
published: 2025-01-15T21:21:57Z
canonical: "support.maidcentral.com/how-to-decrease-the-bill-rate-for-a-customer-before-clicking-create-invoices"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Decrease the Bill Rate for a Customer before Clicking Create Invoices

## **Invoicing -** In the professional house cleaning business, accidents in the field will happen. And when they do, a customer might deserve to be issued a credit.

In this example the technician broke a lamp while cleaning a job. Before clicking the Create Invoices button there's an easy way to modify the bill rate to allow for a credit to be added to a job that's been completed for the day.

[Embedded content](https://www.youtube.com/embed/f1SlXDI5L-s)