---
title: "How Technicians Can Report or Create an Office Ticket From Their Employee Account"
slug: "how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account"
description: "Easily report issues, submit photos, and leave notes on jobs through the Job Dashboard in your Employee Portal for seamless communication with the office."
updated: 2025-01-23T16:25:08Z
published: 2025-01-23T16:25:08Z
canonical: "support.maidcentral.com/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Technicians Can Report or Create an Office Ticket From Their Employee Account

**Employees can report issues, ask questions, submit pictures, and even Leave Notes on Jobs for the office to see!**

Once an Employee Is clocked in, and Checked Into a job they will have a few options from inside a Job Dashboard

Job Dashboard: The job dashboard can be accessed by clicking on any of your jobs for the day inside your Employee Portal

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account.-image-cnptss6d.png?sv=2026-02-06&spr=https&st=2026-11-15T17%3A23%3A03Z&se=2026-11-15T18%3A23%3A03Z&sr=c&sp=r&sig=pu9HwG5dL6ZQytftWfoHh18kw%2FKE0fVOVxqvyYVt58w%3D)

Once inside the Job Dashboard you will have multiple options for submitting tickets and pictures!

**Upload a photo:**

- To upload a photo at the bottom of the job dashboard the technician can click "Upload Job photo" seen below

**![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account.-image-rybv5uoe.png?sv=2026-02-06&spr=https&st=2026-11-15T17%3A23%3A03Z&se=2026-11-15T18%3A23%3A03Z&sr=c&sp=r&sig=pu9HwG5dL6ZQytftWfoHh18kw%2FKE0fVOVxqvyYVt58w%3D)> ![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account.-image-sylr75ic.png?sv=2026-02-06&spr=https&st=2026-11-15T17%3A23%3A03Z&se=2026-11-15T18%3A23%3A03Z&sr=c&sp=r&sig=pu9HwG5dL6ZQytftWfoHh18kw%2FKE0fVOVxqvyYVt58w%3D)**

**Add a Note**

- Directly under the Photo option, technicians have the option to leave a note on a job as well which will open a ticket!

**- ![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account.-image-vktor7v2.png?sv=2026-02-06&spr=https&st=2026-11-15T17%3A23%3A03Z&se=2026-11-15T18%3A23%3A03Z&sr=c&sp=r&sig=pu9HwG5dL6ZQytftWfoHh18kw%2FKE0fVOVxqvyYVt58w%3D)**

After the technician leaves a note or adds a picture the system will create a ticket, the office will get a notification on their employee dashboard

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/how-technicians-can-report-or-create-an-office-ticket-from-their-employee-account.-image-k1peg7wu.png?sv=2026-02-06&spr=https&st=2026-11-15T17%3A23%3A03Z&se=2026-11-15T18%3A23%3A03Z&sr=c&sp=r&sig=pu9HwG5dL6ZQytftWfoHh18kw%2FKE0fVOVxqvyYVt58w%3D)

Below is a "How To" video showing you how a technician can create a note for a job. This feature would be used to send a message back to the office about a particular job in the form of an open tickets. Examples: To report a broken item, updated information about the pets in the home, add new information about the home on the client's work order.

[Embedded content](https://www.youtube.com/embed/HTR9O1GXKdE)