---
title: "Report | Customer Scorecard Stats"
slug: "customer-scorecard-stats"
updated: 2025-01-22T18:56:34Z
published: 2025-01-22T18:56:34Z
canonical: "support.maidcentral.com/customer-scorecard-stats"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.maidcentral.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Report | Customer Scorecard Stats

## **MaidCentral's Customer Scorecard Stats Report allows you to track scorecard responses, how long it has been since a scorecard review has been responded to!**

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/customer-report----customer-scorecard-stats-image-e653p0lp.png?sv=2026-02-06&spr=https&st=2026-10-30T11%3A15%3A44Z&se=2026-10-30T12%3A15%3A44Z&sr=c&sp=r&sig=p2EMedOU7OyQAe33qFPYGc%2BMIIeKzXTR7hQVHqiL4aA%3D)

This report is found under the Reports > All Reports > Customer Scorecard Stats.

This Report can be exported to Excel. by clicking the "Excel" button at the top right of the report Column breakdown for this report:

- Last Name
- First Name
- Last Cleaning
- Next Cleaning
- Last scorecard Sent
- Last Response
- Days since last scorecard response.

Use the data from this report, such as Days since the Last Response and Next Cleaning, to encourage your customers/clients to fill out their Scorecard Emails.

![](https://cdn.us.document360.io/0c1ef627-c6ff-4a23-afbe-729f8c45b2d2/Images/Documentation/customer-report----customer-scorecard-stats-image-qhq7e19w.png?sv=2026-02-06&spr=https&st=2026-10-30T11%3A15%3A44Z&se=2026-10-30T12%3A15%3A44Z&sr=c&sp=r&sig=p2EMedOU7OyQAe33qFPYGc%2BMIIeKzXTR7hQVHqiL4aA%3D)